2022/6/18
・スターラックス航空 日本支社スタッフ（経験者）（東京、大阪、福岡）
◇募集職種
①Sales Specialist
Tokyo / Osaka / Fukuoka
②Customer Service
Tokyo
③Finance and Administration Specialist
Tokyo
◇業務内容
①Sales Specialist
■ Assist with the timely planning and implementing of sales strategies and programs.
■ Maintain and develop relationships with existing agents via meetings, phone calls and emails; visit potential agents to prospect for new business.
■ Ensure safekeeping, control and proper usage of accountable documents.
■ Ensure urgent cases are handled timely.
■ Research, gather and report the latest developments in the airline industry and travel market.
■ Perform other tasks as assigned by manager.
②Customer Service
■ Handle reservation and ticketing.
■ Handle contacts from customers and provide solutions to their travel needs.
■ Liaises with other departments as a sales team and airport office to generate outstanding customer service.
■ Ensure safekeeping, control and proper usage of accountable documents.
■ Ensure urgent cases are handled timely.
■ Offer a high level of customer service.
■ Demonstrate clear, cheerful, and courteous verbal and written communication using appropriate grammar, tone, and pronunciation.
■ Perform other tasks as assigned by Customoer Service Supervisor.
③Finance and Administration Specialist
■ Bookkeeping, monthly & annual closing for overhead; coordinating with external accounting firm.
■ Business-related tax declaration.
■ Plan and execute required payments and control bank balance.
■ Prepare and analyze of annual budgets.
■ Control budget usage and office expenditure.
■ Assist with office management, HR & administration duties.
■ Perform other tasks as assigned by manager (e.g. project-specific analysis and business plan preparation).
◇勤務地
①Tokyo / Osaka / Fukuoka
②③Tokyo
◇採用人数
①②3 - 4 openings
③1 opening
◇勤務時間
①③Non-shift work
②Shift work (includes weekend and holiday shifts)
◇応募資格
①Sales Specialist
■ Bachelor's degree or relevant experience required
■ 2+ years of experience in airline or travel related industry, focusing on sales
■ Microsoft office skills
■ Proven ability to work with cross-functional teams
■ Resourceful, skilled in problem-solving and being able to handle difficult/stressful situations
■ Written and spoken fluency in Japanese, ability to communicate in English
■ Ability to work in an operation that covers a 24-hour period which includes weekends and holidays and day/evening/overnight shifts that could vary throughout the year in the future
■ On occasion, be offered voluntary overtime and required to work mandatory overtime
■ Previous airline experience preferred
■ Demonstration of skills and knowledge in Amadeus systems a plus
■ Fluency in Chinese a plus
■ Possess the legal right to work in Japan
②Customer Service
■ Bachelor's degree or relevant experience required
■ 2+ years of experience in a customer service role
■ Microsoft office skills
■ Proven ability to work with cross-functional teams
■ Resourceful, skilled in problem-solving and being able to handle difficult/stressful situations
■ Written and spoken fluency in Japanese, ability to communicate in English
■ Ability to work in an operation that covers a 24-hour period which includes weekends and holidays and day/evening/overnight shifts that could vary throughout the year in the future
■ On occasion, be offered voluntary overtime and required to work mandatory overtime
■ Previous airline experience preferred
■ Demonstration of skills and knowledge in Amadeus systems a plus
■ Fluency in Chinese a plus
■ Possess the legal right to work in Japan
③Finance and Administration Specialist
■ Bachelor’s degree and above in finance, accounting, or business administration
■ 2+ years of experience in finance or accounting related field
■ Microsoft office skills
■ Familiarity with Japan local tax regulations
■ Strong knowledge in accounting processes, principles, and financial reporting
■ Hands-on knowledge in ERP and SAP systems
■ Excellent command of spoken and written Japanese and English
■ Fluency in Chinese a plus
■ Possess the legal right to work in Japan
◇休日休暇
■ Holidays: Follow public holidays as announced by the Japanese government
■ Leave: Annual Leave, Summer Leave, Marriage Leave, Maternity Leave, Menstrual Leave…etc.
◇待遇
■ Basic Salary
JPY 220,000-400,000
*3 months probationary period is required.
■ Bonus
Summer bonus and winter bonus
■ Allowance
Meal Allowance, Position Allowance, Family Allowance, overtime pay, transportation subsidy ...etc.
◇福利厚生
■The Company will enroll employees in social insurance as required by law.
■Employee Flight Ticket Benefit
◇応募方法
Please be sure to attach your resume and email to the following address:
jpnrecruit@starlux-airlines.com
*メーラーが立ち上がらない場合は直接以下のアドレスに送付してください。
jpnrecruit@starlux-airlines.com
Closing date : 30 September 2022
*Applications without resume attachments will be automatically disregarded.
*Please note that only candidates who are selected for interviews will be contacted.
*The resume will not be returned, but its contents will be kept strictly confidential and shall only be used for recruitment purposes.