2023/7/29
・スターラックス航空 Sales Specialist (東京、大阪、福岡)、Customer Service Specialist（東京）、Finance and Administration Specialist（東京）
職種：
①Sales Specialist ( Tokyo / Osaka / Fukuoka)
②Customer Service Specialist
③Finance and Administration Specialist
業務内容：
①Sales Specialist ( Tokyo / Osaka / Fukuoka)
■ Assist with the timely planning and implementing of sales strategies and programs.
■ Maintain and develop relationships with existing agents via meetings, phone calls and emails; visit potential agents to prospect for new business.
■ Ensure safekeeping, control and proper usage of accountable documents.
■ Ensure urgent cases are handled timely.
■ Research, gather and report the latest developments in the airline industry and travel market.
■ Perform other tasks as assigned by manager.
②Customer Service Specialist
■ Handle reservation and ticketing.
■ Handle contacts from customers and provide solutions to their travel needs.
■ Liaise with other departments, for example, sales team and airport office, to generate outstanding customer service.
■ Ensure safekeeping, control and proper usage of accountable documents.
■ Ensure urgent cases are handled timely.
■ Offer a high level of customer service.
■ Demonstrate clear, cheerful, and courteous verbal and written communication using appropriate diction, tone, and pronunciation.
■ Perform other tasks as assigned by Customoer Service Supervisor.
③Finance and Administration Specialist
■Assist HR and administrative duties such as recruitment, social insurance enrollment, attendance management and termination.
■ Assist in maintaining financial records, including accounts payable and receivable, expense reports, and bank transactions.
■ Process invoices, purchase orders, and vendor payments accurately and in a timely manner.
■ Reconcile bank statements and credit card transactions to ensure accuracy and completeness.
■ Perform other tasks as assigned by the manager.
勤務地：
①Tokyo / Osaka / Fukuoka
②③Tokyo
採用人数
①②3 - 4 openings
③2 opening
勤務時間：
①③Non-shift work
②Shift work (based on an eight-hour workday between the hours of 8:00 and 18:00.)
応募資格：
①Sales Specialist
■ Bachelor's degree or relevant experience required
■ 2+ years of sales related experience in airline or travel related industry.
■ Microsoft office skills
■ Proven ability to work with cross-functional teams
■ Resourceful, skilled in problem-solving and being able to handle difficult/stressful situations
■ Written and spoken fluency in Japanese, ability to communicate in English
■ Depending on business and operation necessity, may be asked to work on weekends, public holidays, outside of regular business hours or overtime.
■ Possess the legal right to work in Japan.
■ Desired:
1. Demonstration of skills and knowledge in Amadeus systems a plus
2. Fluency in Mandarin a plus
②Customer Service Specialist
■ Bachelor's degree or relevant experience required
■ 2+ years of customer service experience.
■ Microsoft office skills
■ Proven ability to work with cross-functional teams
■ Resourceful, skilled in problem-solving and able to handle difficult/stressful situations
■ Written and spoken fluency in Japanese, ability to communicate in English
■ Depending on business and operation necessity, may be asked to work on weekends, public holidays, outside of regular business hours or overtime.
■ Possess the legal right to work in Japan
■ Desired:
1. Previous airline experience preferred
2. Demonstration of skills and knowledge in Amadeus systems.3. Fluency in Mandarin.
③Finance and Administration Specialist
■ Bachelor's degree in finance, human resources, business administration, or a related field is preferred.
■ 1+ years of finance and/or human resources experience.
■ Microsoft office skills
■ Excellent command of spoken and written Japanese and English
■ Fluency in Mandarin will be a plus.
■ Possess the legal right to work in Japan.
休日
休暇：
■ Holidays: Follow public holidays as announced by the Japanese government
■ Leave: Annual Leave, Summer Leave, Marriage Leave, Maternity Leave, Menstrual Leave…etc.
待遇：
■ Basic Salary
JPY 220,000-400,000
*3 months probationary period is required.
■ Bonus
Summer bonus and winter bonus
■ Allowance
Including but not limited to meal allowance, position allowance, family allowance and transportation subsidy as applicable.
福利厚生:
■The Company will enroll employees in social insurance as required by law.
■Employee Flight Ticket Benefit
応募方法：
Please be sure to attach your resume and email to the following address:
*メーラーが立ち上がらない場合は直接以下のアドレスに送付してください。
jpnrecruit@starlux-airlines.com
Closing date : 30 September 2023
*Applications without resume attachments will be automatically disregarded.
*Please note that only candidates who are selected for interviews will be contacted.
*The Resume will be kept strictly confidential and shall only be used for recruitment purposes.